Privacy Policy

Last Updated: May 10, 2025

This Privacy Policy describes how ForthClear ("we," "our," or "us") collects, uses, and shares your personal information when you use our marketplace platform, including our website, services, and applications (collectively, the "Platform").

1. Information We Collect

1.1 Information You Provide to Us

We collect information you provide directly to us, including:

Account information: When you create an account, we collect your email address, name, company name, and password.
Profile information: Additional information you provide in your profile, such as your address, phone number, and profile picture.
Transaction information: We collect information about the products you list, buy, or sell, including pricing, shipping, and payment information.
Communications: When you communicate with other users or with us, we collect the content of those communications.
Feedback: Information you provide in surveys, reviews, or testimonials.

1.2 Information We Collect Automatically

When you use our Platform, we automatically collect certain information, including:

Device information: We collect information about the device you use to access our Platform, including the hardware model, operating system and version, browser type, and mobile network information.
Log information: We collect log information when you use our Platform, including the pages you view, the time you spend on those pages, your IP address, and other usage data.
Cookies and similar technologies: We use cookies and similar technologies to collect information about your browsing behavior and preferences.

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our Platform
Process transactions and send related information, including confirmations, quotes, invoices, and shipping updates
Create and maintain your account
Send technical notices, updates, security alerts, and support messages
Respond to your comments, questions, and customer service requests
Communicate with you about products, services, offers, promotions, and events, and provide other news or information about us
Monitor and analyze trends, usage, and activities in connection with our Platform
Detect, investigate, and prevent fraudulent transactions and other illegal activities
Personalize your experience on our Platform and deliver content relevant to your interests

3. Sharing of Information

We may share your information in the following circumstances:

With other users of our Platform as necessary to facilitate transactions (e.g., sharing shipping information with sellers)
With service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, customer service, and marketing
With third parties for their marketing purposes, if you have consented to such sharing
In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process
If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of us or others
In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company
With your consent or at your direction

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need to use your information, we will securely delete or anonymize it.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

Access: You can request a copy of the personal information we hold about you.
Correction: You can ask us to correct inaccurate or incomplete information.
Deletion: You can ask us to delete your personal information in certain circumstances.
Restriction: You can ask us to restrict the processing of your personal information in certain circumstances.
Portability: You can ask us to provide you with your personal information in a structured, commonly used, and machine-readable format.
Objection: You can object to our processing of your personal information in certain circumstances.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no security system is impenetrable, and we cannot guarantee the security of our systems or your information.

7. International Transfers

We may transfer your personal information to countries other than the country in which you originally provided it. These countries may not have the same data protection laws as the country in which you initially provided the information. When we transfer your personal information to other countries, we will protect that information as described in this Privacy Policy and comply with applicable legal requirements.

8. Children's Privacy

Our Platform is not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. Changes to This Privacy Policy

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice. We encourage you to review the Privacy Policy whenever you access our Platform to stay informed about our information practices.

10. GDPR Compliance

For users in the European Economic Area (EEA), we comply with the EU General Data Protection Regulation (GDPR). This means we are committed to ensuring that your personal data is:

Processed lawfully, fairly, and transparently
Collected for specified, explicit, and legitimate purposes
Adequate, relevant, and limited to what is necessary
Accurate and kept up to date
Kept in a form that permits identification for no longer than necessary
Processed in a manner that ensures appropriate security

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@forthcast.com
Address: Amsterdam, Netherlands